Vancouver
360.993.0600

Portland
503.227.0442

IT SERVICES

Managed IT

Your support, your way

With Managed IT Services from On Line Support, you have an entire team of award-winning certified IT experts at your disposal to provide network monitoring and maintenance and responsive support so your team can stay productive. You also have a partner who knows your business, understands how you work, and can recommend an IT strategy to help you achieve your goals.

Whether you need a complete outsourced IT solution or supplemental IT support for your own in-house team, we will customize a Managed IT service program that works for you.

Let’s work together! Call now for your free consultation – coffee’s on us. Vancouver: 350.993.0600 | Portland: 503.227.0442

What you get with On Line Support Managed IT Services

 
Customer Satisfaction

(client feedback for previous 90 days)

Technology Strategy

  • Network design and implementation
  • IT reports and performance reviews
  • Equipment life cycle planning

Network Management and Monitoring

  • 24/7 Network monitoring
  • Network troubleshooting
  • Firewall management
  • Router and switch configuration and management
  • Updates and patching
  • Email management

Storage, Backup and Disaster Recovery

  • Backup monitoring and testing
  • Data restoration testing
  • Data retention and archiving
  • Multisite storage options

Network Security

  • Anti-virus software monitoring
  • Intrusion detection and response
  • Security audits
  • Secure media erasure and disposal
  • Virus, spyware, malware , spam protection
  • Security patch management
  • Employee permissions and termination management
  • Secure hardware e-cycling

Help Desk and Tech Support

  • Award winning certified technicians
  • Help desk phone support
  • Speedy remote desktop support
  • Operating systems and hardware upgrades
  • On-site support as needed
  • Available 24/7/365 emergency support

IT Contract Administration

  • Hardware and ISP contract renewals
  • Software license management
  • Domain name transfers and renewals
  • Technology vendor management

Other IT Services

Security
Cloud / Office 365
Consulting
Data Recovery
Hardware

On Demand IT Services

Your own IT department – one hour at a time

Only need occasional support? We can help with our on-demand IT services. Computer diagnostic and repair services, help desk support, system upgrades, email support, or any other tech support you need our expert technicians are just a phone call away.

Think you’re not ready for Managed IT services? Our customized Managed IT services programs allow you to tailor your support your way. Call today for your free consultation.
Vancouver: 350.993.0600 | Portland: 503.227.0442

IT Services | On Line Support